For retail and shops

Staff planning for the shop, without Excel and chat groups

Plan shifts, record working hours, manage holiday: everything for the sales team in one system.

No credit card required · Cancel monthly

  • A rota in minutes instead of hours
  • Casual and part time staff properly under control
  • GDPR compliant, hosted in Germany

In shortRetail, too, has to record all working time, and for mini-jobbers additionally within seven days under section 17 MiLoG. With changing opening hours and temporary staff, rest periods and the mini-job limit are the most common traps. In the Professional plan, MetronHR plans shifts by drag and drop, the team clocks in with the app and sees the plan on the phone.

Legal position

Duties at a glance

The key duties and how they are met day to day

DutySourceWith paper or ExcelWith MetronHR
Record all working timeSection 3(2) no. 1 ArbSchG, Federal Labour Court 1 ABR 22/21plan in Excel, hours on WhatsAppclock in with the app or in the browser
Mini-job: record within 7 daysSection 17(1) MiLoGonly when typed up at month endwhen clocking in, on the same day
11 hours of restSection 5(1) ArbZGlate shift before early shift goes unnoticedrest periods checked automatically in the plan

Shift and duty planning, the day plan and client hour packages are part of the Professional plan.

  • Record all working time

    Source
    Section 3(2) no. 1 ArbSchG, Federal Labour Court 1 ABR 22/21
    With paper or Excel
    plan in Excel, hours on WhatsApp
    With MetronHR
    clock in with the app or in the browser
  • Mini-job: record within 7 days

    Source
    Section 17(1) MiLoG
    With paper or Excel
    only when typed up at month end
    With MetronHR
    when clocking in, on the same day
  • 11 hours of rest

    Source
    Section 5(1) ArbZG
    With paper or Excel
    late shift before early shift goes unnoticed
    With MetronHR
    rest periods checked automatically in the plan

Shift and duty planning, the day plan and client hour packages are part of the Professional plan.

In detail, with examples: Working hours in retail: what applies to rosters, Saturdays and Sunday trading

As at: November 2026. This is not legal advice; for a specific case in your business it is better to ask someone with a licence to practise.

In the business today

An end to rota chaos in the shop

In retail the shifts change constantly: casual staff, part time, busy periods. MetronHR brings planning, time tracking and holiday together in one system.

  • Problem

    The plan lives in Excel and a chat group

    Every change means asking around, and nobody knows for certain which version applies.

  • Problem

    Somebody off sick on the busiest day

    If somebody drops out on a Saturday, the hunt for cover starts by phone in the middle of trading.

  • Problem

    Hours and marginal-job limits kept in your head

    Keeping track of casual staff hours and the marginal-job limit costs nerves and money.

With MetronHR

One staff system for your shop

Plan shifts by drag and drop, the team sees the plan in the app, clocks in on site, and holiday, hours and premiums run along automatically.

Faster shift planningInstead of half an office hour a week, the weekly plan is ready in minutes.

Try it yourself

How MetronHR works in retail

From setting up to the payroll, in three steps.

  1. Create the team and the shifts

    Set up people, opening hours and shift templates once, and the assistant suggests fitting shifts.

    Ready in a few minutes

    Setup
    Setupabout 10 minutes
    Progress2 of 4 steps
    1. Company and sitePraxis Dr. Lindner, Hanover
    2. Working time modelsFull-time 40h, part-time 30h
    3. Public holidaysLower Saxony
    4. Invite the team12 people
  2. Plan and clock

    Build the weekly plan by drag and drop, and the team clocks in and out with the app.

    Plan and actual hours in one place

    Weekly plan and time tracking
    Day planWednesday, 4 November
    Open hour blocks2
    0810121416Sophie B.??ANMANMAylin D.LABLABDOKTobias K.WRTWRTSRVSRV
  3. Report and close the month

    Hours, holiday and premiums are brought together automatically, as a monthly overview per person in Excel or CSV.

    No more recalculating at the month end

    Report and monthly overview
    Monthly overviewSeptember 2026 · 12 people
    PersonTargetActualBalance
    Sophie Braun176:00h178:30h+2:30h
    Aylin Demir132:00h131:15h−0:45h
    Tobias Krüger176:00h176:00h0:00h

Features for retail

Everything a shop needs for its staff, with nothing surplus.

  • Planning

    Shift planning by drag and drop

    Weekly plans in minutes instead of hours

    Create shift templates and patterns once, then drag them onto days and people.

  • Mobile

    The plan in the staff app

    Everyone has their plan with them

    People see their shifts, swap with each other and are reminded before a shift starts.

  • Time tracking

    Clocking in and out with the app

    Real working hours, with no paper

    People clock in and out with the app or in the browser, and breaks are calculated automatically under the Working Hours Act.

  • Absence

    Holiday and sick notes

    Requests digitally instead of on paper

    Holiday is requested, approved and flows straight into the shift planning.

  • Overview

    Time account & mini-jobs

    Hours worked per temp visible as you go

    Mini-jobs run without target hours; the hours worked per employee are in the system as you go and, at the end of the month, in the Excel overview and in the payroll file for DATEV.

  • Employee protection

    Automatic conflict checking

    Rest periods and absences checked automatically

    Rest periods under the ArbZG, approved absences and overlaps are detected on every assignment.

  • Analytics

    A monthly overview per person

    The month end is ready without recalculating

    Target, actual, balance, night, Sunday and public holiday hours and the absences stand per person in one file for the accountant.

For every role in the shop

Whether you own the shop or work a few hours, everyone gets what they need.

  • Owner or branch manager

    The plan is ready without costing half a day

    • The weekly plan eats hours every week, and by Monday it is wrong already.
    • Apply shift templates, have conflicts detected automatically, publish, done.
    See shift planning
  • Sales assistant and casual staff

    Shifts always on your phone

    • When am I working? The plan hangs in the stockroom or sits in a chat group.
    • Your own plan in the app, swapping shifts and clocking hours, all from the phone.
    See the app
Trust Center

Secure and lawful in retail

Personnel data belongs protected, and the time records have to hold up in law.

  • GDPR compliant, developed and hosted in Germany
  • Working time records under the Working Hours Act
  • Encrypted transfer and storage of all data
GDPR compliant

Developed and hosted in Germany

More about security

Frequent questions from retail

Answers to the main questions shops ask.

Question not answered here? Every step is explained in the help centre.

Send us a message
Can casual staff swap their shifts themselves?

Yes. People offer shifts for a swap or apply for open ones, and every change goes through your approval.

Can the team see the plan on their phones?

Yes, through the free staff app for iOS and Android, including a reminder before a shift starts.

Do I keep paying after the season for casual staff who have left?

No. You adjust the number of licences yourself every month, up and down, with no discussion and no minimum term. The floor is the number of seats currently in use. Anyone booking ten casual staff in December is back to the core team in February.

Do I keep an eye on the marginal-job limit?

Yes. MetronHR shows the hours worked per employee as you go, not only in payroll. How many hours remain up to the 603 euro limit you work out with the calculator “Calculating mini-job hours”.

How do my people record their working time?

By clocking in and out with the app or in the browser. Breaks are taken into account automatically under the Working Hours Act.

Is MetronHR GDPR compliant?

Yes, fully GDPR compliant, developed and hosted in Germany.

How quickly am I ready?

Usually in under an hour: the setup assistant suggests shifts that suit retail.

Ready for calmer staff planning?

Try MetronHR free and build your first weekly plan in minutes.

  • No credit card required
  • Ready quickly
  • Cancel monthly
  • Full access to every feature

Questions? Our team will help you get started.