For dental practices

Two treatment rooms, one team, one rhythm

The daily plan shows who treats, assists, does prophylaxis or covers reception in each twenty-minute unit. Qualifications are stored so that professional cleaning does not depend on a free chair.

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  • 20-minute rhythm as the default
  • Prophylaxis tied to the dental hygienist group
  • Assistance and sterilisation are part of the plan

In shortDental practices have to record all of the team's working time (section 3(2) no. 1 ArbSchG, Federal Labour Court, 13 September 2022); handwritten records are still allowed today. Planning, on the other hand, follows the treatment cycle. In the Professional plan, MetronHR plans the day in 20-minute slots, ties prophylaxis to the ZMP qualification and records working time in the app, the browser or at the terminal.

Legal position

What sits above time tracking in a dental practice

The treatment rhythm determines the daily plan, and delegation determines who may take which chair. Both are governed by law, and neither can be represented in a plain shift roster.

Typical size
6 to 12 employees
Price for 10 people
50 euros on Team, 100 euros on Professional
Matching template
Onboarding plan for practices, free of charge
Dental hygienist training
at least 400 hours under section 54 BBiG
  1. Delegation under section 1 (5) and (6) ZHG

    Certain services may be delegated to qualified prophylaxis staff: to dental assistants, to prophylaxis assistants and to dental hygienists, depending on the training completed.

    The dental prophylaxis assistant qualification is further training under section 54 of the Vocational Training Act with at least 400 hours. For the daily plan that means prophylaxis depends on this qualification, not on a free chair. Anyone building the plan by attendance instead of qualification schedules appointments that nobody is allowed to take.

  2. The dentist remains responsible

    Only what does not require personal action may be delegated, and the dentist must satisfy themselves about the qualification, order the service, give professional instructions and supervise its execution.

    For planning this creates a second condition: delegated services need someone on site to supervise. A plan in which prophylaxis runs while nobody with a licence is present will not stand up to inspection.

  3. The 20-minute rhythm is not a working-time question, but it is a planning question

    Treatment time and working time are two different quantities. Working time is recorded, the rhythm is planned.

    Software that only knows shifts cannot represent the rhythm. MetronHR plans in a time grid with activities, so it is visible who takes treatment, prophylaxis or reception and when, and records working time to the minute alongside it.

Who may do what, by qualification

QualificationBasisTypical tasks in the plan
DentistLicence to practise under the ZHGTreatment, ordering and supervising delegation
Dental assistantsRecognised training occupationAssistance, reception, x-ray with the required expertise
Dental hygienist (ZMP)Further training under section 54 BBiG, at least 400 hoursIndividual prophylaxis, delegable services under section 1 (5) ZHG
Dental hygienist (DH)Advanced vocational trainingextended prophylaxis and periodontitis therapy within the delegated scope

The precise scope of delegation follows from section 1 (5) and (6) ZHG and from the delegation frameworks of the dental chambers, which differ by federal state. As at 4 September 2026.

  • Dentist

    Basis
    Licence to practise under the ZHG
    Typical tasks in the plan
    Treatment, ordering and supervising delegation
  • Dental assistants

    Basis
    Recognised training occupation
    Typical tasks in the plan
    Assistance, reception, x-ray with the required expertise
  • Dental hygienist (ZMP)

    Basis
    Further training under section 54 BBiG, at least 400 hours
    Typical tasks in the plan
    Individual prophylaxis, delegable services under section 1 (5) ZHG
  • Dental hygienist (DH)

    Basis
    Advanced vocational training
    Typical tasks in the plan
    extended prophylaxis and periodontitis therapy within the delegated scope

The precise scope of delegation follows from section 1 (5) and (6) ZHG and from the delegation frameworks of the dental chambers, which differ by federal state. As at 4 September 2026.

Further reading: Section 1 (5) and (6) of the Dental Practice Act · Section 54 of the Vocational Training Act (dental hygienist training regulations) · Delegation framework of the German Dental Association for dental assistants

As at: September 2026. This is not legal advice; for a specific case in your business it is better to ask someone with a licence to practise.

In the business today

The treatment plan is set, the staff plan is not

Appointment scheduling knows every treatment unit. Who covers it, assists and reprocesses afterwards sits in a second list or in none at all.

  • Problem

    Assistance is assumed, not planned

    The treatment is in the appointment book, the second person beside it is taken for granted. Until someone is off sick and both rooms are supposed to run at once.

  • Problem

    Prophylaxis depends on a qualification

    Not everyone may carry out professional tooth cleaning. In a spreadsheet this condition appears nowhere, so it gets decided by glancing into the room.

  • Problem

    Reprocessing falls off the end

    Sterilisation and documentation take time, but appear in no plan and therefore regularly end up after closing time.

With MetronHR

The practice day in treatment rhythm

The template for dental practices comes with the groups dentists, dental assistants, dental hygienists and prophylaxis, trainees and reception, plus treatment, prophylaxis, surgery, orthodontics, x-ray, assistance, lab and technology, reception, phone, billing, documentation and sterilisation. Grid interval 20 minutes.

Reprocessing is scheduled, not left overWhatever is in the plan counts towards planned time. Sterilisation and documentation included.

Try it yourself

Three steps to the daily plan

Template, blocks, release.

  1. Load the template for the dental practice

    Qualification groups, thirteen activities with colour and abbreviation, two staffing rules and the 20-minute rhythm are preset. The prophylaxis activity is tied to the dental hygienist group out of the box.

    The qualification question then lives in the system, not in someone's head

    Template with activities and rules
    Template for the practiceGroups, activities, grid, rules
    GroupsDoctors, medical assistants, trainees, reception, lab
    Grid30 minutes, 08:00 to 19:30
    RulesDoctors require a medical assistant, reception at least 1
    Consultation hoursCON · Doctors, medical assistantsbillable
    Blood testsBT · Medical assistantsbillable
    ReceptionREC · Receptioninternal
  2. Place blocks, apply patterns

    Drag a time span in a person's column and pick an activity. A day pattern applies a typical treatment day to further days instead of retyping it.

    The recurring practice day is built once

    Treatment block in the 20-minute grid
    Day in activitiesAylin Demir · Thursday
    That day9:00h
    Billable6:00h
    Consultation hoursbillable4:45h
    Documentation1:30h
    Maintenancebillable1:15h
    Handover0:45h
    Break0:45h
  3. Release and share

    The published plan is available on the web, in the app and as a PDF. Anyone who wants to hand over a block offers it for pickup; approval stays with practice management.

    Swaps run in an orderly way instead of through the team messenger group

    Released daily plan
    Day plan for Friday, 6 NovemberPublished on Thursday, 17:02
    0810121416Dr. LindnerSPRSPRSPRSophie B.ANMANMTELLena H.BELABDOK

    Reminder sent to all three the evening before.

Features for the dental practice

From the treatment rhythm to the hours account, in one system.

  • Planning

    20-minute rhythm as the default

    The grid matches the usual treatment rhythm.

    Freely adjustable from 5 to 60 minutes.

  • Team

    Qualification attached to the activity

    Prophylaxis is tied to the dental hygienist group.

    A warning while planning, an open item when publishing.

  • Planning

    Treatment and assistance side by side

    Both columns show the same time span.

    The rule „dentists require a dental assistant“ checks this across the day.

  • Time

    Hour balance in the same sheet

    Target, planned and difference per person below the grid.

    Without a special permission everyone sees only their own row.

  • Documents

    X-ray certificate and further training

    Certificates sit in the digital personnel file.

    With a reminder before a deadline expires.

  • Apps

    Hand over and pick up blocks

    The team arranges the swap, management approves.

    In the app for iOS and Android, with a reminder the evening before.

  • Reports

    Analysis by activity

    How much time went into prophylaxis, how much into surgery?

    Each row of the export gives person, activity and duration.

  • Security

    Working Time Act checked while planning

    MetronHR checks maximum working time and rest periods when assigning.

    Operation and storage in Germany.

Who in the practice benefits

Four roles, four different questions for the same plan.

  • Practice owner

    Two rooms sensibly staffed

    • The second chair only runs when there happens to be enough assistance around.
    • The plan shows in advance whether treatment and assistance fit together.
  • Dental hygienists and prophylaxis

    Prophylaxis time is protected

    • The cleaning hour gets rescheduled as soon as something comes up somewhere.
    • The block is in the plan and tied to the qualification.
  • Dental assistants

    A clear day without asking around

    • Whether today means assistance, reception or sterilisation gets sorted out in the morning.
    • Your own blocks are fixed the evening before and available in the app.
  • Billing

    Analyse times per activity

    • How much staff time goes into which service cannot be quantified.
    • The block export gives activity, duration and person per row.
Security

Secure and traceable

The practice's personnel data stays in Germany and tightly restricted.

  • Operated in German data centres, GDPR compliant
  • Other people's hour figures stay hidden without a permission
  • Reasons for absence are visible only to those allowed to see them
  • A complete history of every change to the plan
GDPR compliant

Made in Germany, hosted on German servers

See the ArbZG check

Frequently asked questions from dental practices

Answered briefly, before you start.

Question not answered here? Every step is explained in the help centre.

Send us a message
Can MetronHR prevent prophylaxis from being planned incorrectly?

In the template the prophylaxis activity is tied to the dental hygienist group. If it is assigned to someone else, MetronHR points this out while planning and lists it as an open item when publishing.

Why 20 minutes and not 30?

Because that matches the typical treatment rhythm. The template starts there; 5, 10, 15, 20, 30 and 60 minutes per grid cell can be set.

Does the plan also cover sterilisation and documentation?

Yes, both are separate activities in the template. That means they count towards planned time and show up in the hours comparison instead of ending as unpaid leftover work.

How do employees swap blocks with each other?

Through the app. A block is offered for handover, colleagues register interest, and practice management approves. After that the updated plan is available to everyone.

Does this replace our appointment management?

No. MetronHR plans the staff, not patient appointments, and has no interface to practice management systems. The two run side by side: the appointment book for patients, the daily plan for the team.

Which plan includes shift planning?

In the Professional plan, at 10 € per user per month. During the 14-day trial you can try it without obligation.

Plan the treatment day instead of improvising it

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