Help

Guides for MetronHR

This is how day-to-day work in MetronHR runs: set up the company, clock times, put the terminal into operation, request and approve holiday, plan shifts and days, keep the personnel file, close the month and hand the hours to the tax firm. All readable without signing up, and all checked against the product's feature catalogue.

As at: October 2026

The guides

Every page answers its heading in the first paragraph and then moves on to the steps. The order is that of a new business: first set up and record, then plan and administer, and finally close and hand over.

How do I set MetronHR up?

From the first sign-in to an invited workforce: the first run, the setup wizard, the federal state and public holidays, the working-time model, invitations. Including the rules that usually cause trouble.

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How do my employees clock their working time?

Three routes in MetronHR: the stopwatch in the browser and in the app, a manual entry, and a card at the terminal. Plus the rules on breaks, overlaps, permitted channels and corrections.

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How do I set up the terminal and how is time clocked on it?

Pairing the device in two steps, assigning cards, clocking in and out. Plus cases needing clarification, device findings and what the terminal expressly does not do.

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How do I request and approve leave?

The request, the approval, the leave account, carry-over and expiry, cover for planned shifts, and company holidays for many people at once.

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How do I close the month?

Work through open cases, check the time account per person, close the period with the closing lock, export the report. Including the two locks and the three overtime figures.

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How do I pass the hours to the tax adviser?

Download the payroll file for DATEV LODAS or Lohn und Gehalt, or export the time account per person as Excel or PDF. With period, filters, the roles allowed to export, and locking the month first.

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What do I need departments for?

Create departments, set the manager, assign people, tie clients and services to them. Plus their effect as a filter in reports and as a trigger in processes.

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What does the dashboard show and how do I set it up?

Arranging and hiding tiles, the twelve available tiles from Worked today to Birthdays, quick actions and the task list with the open decisions.

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Which notifications are there and how do I configure them?

The notification centre and the bell, 49 triggering events, push notifications in the app, eighteen email templates, four switches per person and the unsubscribe link in every email.

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How do I run a person's joining and leaving?

Create templates for joining, leaving and general workflows, maintain tasks with an owner and a deadline, start workflows and tick them off. Including what does not happen automatically.

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How do I book time against projects and track the budget?

Create projects on the client, name the owners, store a budget and set the effort against it. Including what a project expressly is not in MetronHR.

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How do I record time against clients and services?

Create clients and services, assign them to one another, keep allowances per client and service, report on them and have service records signed. All optional.

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How do I manage the plan, licences and invoices?

The trial phase, taking out a subscription, changing the number of licences, switching between Team and Professional, booking additional storage, and retrieving invoices in the customer portal.

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How do I create employees and maintain their file?

Invite or import, master data and the contract, employment periods, documents with folders and a recycle bin, leaving with a final position. Including the limits of the document store.

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What can I do in the app?

Signing in by QR code, the stopwatch and time entries, absences, approvals, shifts and the day plan, the time account and change requests. Plus what the app does without a network and what it does not.

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How do I sign in and secure my access?

Signing in with a password, a passkey or a company account, the second factor with recovery codes, forgotten passwords, changing your email address and the time-limited support access.

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How do I plan a day with activities?

A block grid across time and people, an activity catalogue, staffing rules, publishing with a log, applying for and handing over individual blocks, and cover in the event of a sick note.

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How do I create a shift roster?

Create areas, pools and shift definitions, staff shifts, apply rotation patterns, publish. Plus swaps, open shifts, absences and the limits of the occupational safety check.

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How do I configure MetronHR for my business?

Master data and the logo, the rules for time tracking and absences, the limits of the Working Time Act including a separate set for young people, custom public holidays and their import.

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Who may see and decide what in MetronHR?

The four roles and the five cases alongside them: supervisors, department managers, project owners and two groups of approvers. Including the central approvals page.

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Which reports are there and what do they show?

Project reports with effort, revenue and budget, the analytics module of the time tracking, the figures on the dashboard and the export of the audit log. Including what the revenue is not.

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How do I delete data and how long is it kept?

Tenant deletion with a deadline and a way to revoke it, why individual people are deactivated rather than deleted, the operations log and the retention of audit entries per plan.

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Where else to find help

These pages are not the only source. The application itself has context help on every screen, plus a guided tour per page. Both are available in German and English.

Four routes to an answer, depending on where you are.

RouteWhere it isWhat it is good for
These help pagesPublic, no sign-up.Reading up in advance on how a process works, and passing the answer on.
Context helpIn the application, for 42 screens.The question that comes up in the middle of the work, at the place of work.
Guided tourIn the application, 37 page walkthroughs.A first pass through an area you do not know yet.
Support accessFrom the settings, time-limited.The case none of the other three routes solves.

Support access is created only through a token that management generates itself, and it can be revoked at any time by either side. Without that token nobody from support gets into the data.

  • These help pages

    Where it is
    Public, no sign-up.
    What it is good for
    Reading up in advance on how a process works, and passing the answer on.
  • Context help

    Where it is
    In the application, for 42 screens.
    What it is good for
    The question that comes up in the middle of the work, at the place of work.
  • Guided tour

    Where it is
    In the application, 37 page walkthroughs.
    What it is good for
    A first pass through an area you do not know yet.
  • Support access

    Where it is
    From the settings, time-limited.
    What it is good for
    The case none of the other three routes solves.

Support access is created only through a token that management generates itself, and it can be revoked at any time by either side. Without that token nobody from support gets into the data.

If the question is not about operating the software but about the law behind it, the answers are in the knowledge section on working time law. What has changed in the product most recently is in the product updates.

Ugur Aydogan, product development at AMNAU GmbH

Published by: AMNAU GmbH

Editorial responsibility: Ugur Aydogan, Product development.

Last reviewed: 24 October 2026

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