Duty planning

Duty planning software for practices and small businesses

Plan the day in activities rather than attendances: who is in consultation, who is in the lab, who is at reception. With time tracking and holiday in the same system, from 5 € per person a month.

No credit card required · Cancel monthly

  • A day grid to your own rhythm, from 5 minutes
  • Staffing rules tie activities to qualifications
  • Planned and recorded time in the same system
The MetronHR dashboard in the browser: team calendar with leave and open requests, hours worked and overtime.
DashboardDr Lindner's practice · Wednesday, 21 October
01:24:153
Hello, Dr Lindner3 requests are waiting for you. 9 of 12 are in today.View requests
Worked Today3:49h
Leave left13 days
Overtime+12:30h
Open requests3
Team calendar 19–30 October
MonTueWedThuFriMonTueWedThuFriLena H.Leave · 5 daysTobias K.openAylin D.Request openMehmet Y.SickSophie B.Mara W.Remote
My tasks 3 open
Leave, 3 daysAylin Demir · 28–30 Oct
Training, 1 dayTobias Krüger · 22 Oct
Leave, 3 daysNadia Schulz · 22–24 DecReview
Month endSeptember · Krämer payroll officeDone

What duty planning is needed for

As soon as several activities run side by side on one day and not everybody can take on each of them, an attendance list is no longer enough. Duty planning divides the day into a time grid and fills every lane with an activity and a person. What becomes visible is not only who is in, but whether the staffing holds for the day.

That applies to practices with consultation, lab and reception, to pharmacies with dispensary and compounding, to therapy businesses working to a treatment rhythm and to law firms with cases and administration. In hospitality or retail the question is usually who works when; for that there is rota software.

What duty planning in MetronHR can do

All of it included in the Professional plan, with no extra module and no surcharge.

  • Grid

    A day grid to your own rhythm

    You set the day window and the grid interval yourself.

    A practice with 30-minute consultations plans differently from a therapy business on a 20-minute rhythm. Both work: the grid follows your day and not the other way round.

  • Activities

    Your own activities with colour and short code

    The plan reads from two metres away.

    Every activity gets a colour and a short code, so the notice works without a legend. The codes come from the name automatically and can be changed.

  • Staffing

    Staffing rules with qualifications

    A gap in the staffing shows up while you plan, not on the day itself.

    Rules tie activities to qualification groups, to several at once if needed, and couple roles to each other, a vet and a veterinary nurse for example.

  • Employee protection

    Checked while you plan, not afterwards

    Rest period, daily and weekly maximum are checked in the plan.

    Plus the tighter limits of the Young Persons Employment Act for apprentices under 18 and of the Maternity Protection Act. It warns; it blocks nothing lawful.

  • Absence

    A gap goes to the pool

    The request goes to the group, not across the manager's desk.

    If somebody drops out, the cover request goes to the people with the right qualification. Whoever takes it on appears in the plan.

  • Templates

    Industry templates to start from

    Qualifications, activities, the grid and the rules are prepared.

    For doctors', dental and veterinary practices, pharmacies and physiotherapy. You change what is different at your place instead of creating everything.

  • Reconciliation

    Target, planned and the difference on the sheet

    You see in the plan whether the hours add up.

    For each person the target time stands next to what has been planned. The difference shows where somebody is over- or under-scheduled, before the month runs.

  • Time tracking

    Planned and recorded side by side

    No second program for the actual time.

    People clock in through the app, in the browser or with a card at the terminal. Plan and record are reconciled in the same system.

What that costs a practice with twelve people

Duty planning belongs to the Professional plan. It is billed per person and month, with no base fee, no setup fee and cancellable monthly. An example at three sizes:

TeamProfessional a monthWhat is included in it
6 people60 €duty planning, time tracking, absences, overtime, personnel file
12 people120 €plus reports, workflows, allowances
25 people250 €the same scope, no tiering and no volume discount
  • 6 people

    Professional a month
    60 €
    What is included in it
    duty planning, time tracking, absences, overtime, personnel file
  • 12 people

    Professional a month
    120 €
    What is included in it
    plus reports, workflows, allowances
  • 25 people

    Professional a month
    250 €
    What is included in it
    the same scope, no tiering and no volume discount

The number of sites makes no difference. Providers that bill per site quickly become more expensive for businesses with several small branches than for one large business under a single roof.

Frequent questions about duty planning software

What businesses ask most often before choosing.

Question not answered here? Every step is explained in the help centre.

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What does duty planning cost for twelve people?

Duty planning belongs to the Professional plan, so 10 € per person a month. Twelve people come to 120 € a month, cancellable monthly, with no base fee and no setup fee. Time tracking, absences and the overtime account are part of it and cost nothing extra.

What is the difference between duty planning and rota planning?

A rota says who works when, usually across weeks. A duty plan also says what that person does in that time, within the grid of a day: consultation, lab, reception, home visit. Anyone planning shift work needs the first. Anyone dividing a day into activities needs the second. MetronHR does both.

Can we start from a template?

Yes. Templates are ready for doctors' practices, dental practices, veterinary practices, pharmacies and physiotherapy: the usual qualification groups, a set of activities with colours and short codes, a fitting grid interval and the staffing rules. You take the template and change what is different at your place, instead of starting from nothing.

Does the plan check whether the staffing adds up?

Yes. Staffing rules tie activities to qualifications, to several at once if needed, for example "consultation requires a qualified assistant" or "reception at least one person during opening hours". If one is missing you see it in the plan and not on the morning of the day.

Does the planning warn about breaches of the Working Hours Act?

While you plan it checks: eleven hours of rest between two working days, the daily and the weekly maximum, plus the tighter limits of the Young Persons Employment Act for apprentices under 18 and of the Maternity Protection Act. The warning comes in the plan, not in a report at the month end. MetronHR does not block a lawful plan and gives no legal advice.

Can people see their plan on their phone?

Yes, through the app for iOS and Android, plus a printout for the noticeboard. Anyone who wants can subscribe to the plan as a calendar feed and see it in Outlook or Google Calendar.

Do we need a second piece of software for time tracking?

No, and that is exactly the difference from pure planning tools. Planned and actually recorded time live in the same system, so the gap shows up by itself. At the end of the month the closing figures are simply there, instead of being collected from two programs.

Set the day plan up once, and it runs from then on.

Try it free for 14 days, no credit card. You take the industry template on while setting up.

  • No credit card required
  • Ready quickly
  • Cancel monthly
  • Full access to every feature

No credit card, cancel any time