For security and guarding companies

Staff sites without overlooking the qualification

Not every security officer may take every post. MetronHR stores the qualification at the site and does not even allow anyone without it to be scheduled.

  • Competence examination or instruction course stored per post
  • Recording under section 17 MiLoG for the whole workforce
  • Changing sites, one hours account per head

In short

Every post is tied to a qualification, every security officer to a reliability check, and the security industry is named in section 2a SchwarzArbG.

Legal position

What comes together in the guarding industry

Two sets of rules mesh here: the Trade Regulation Act governs who may perform which duty at all, and the Minimum Wage Act governs how the times must be recorded.

Deadline for recording
7 calendar days
Retention
2 years
Repeat reliability check
at least every 5 years
Rest period
11 hours, no special route
  1. Competence examination instead of an instruction course for certain posts

    For patrols in public traffic areas, for protection against shoplifting, for door control at nightclubs and for supervisory roles guarding asylum accommodation and large events, the instruction course is not enough; there the competence examination must be proven.

    That is in section 34a (1a) GewO. For the remaining guarding activities the instruction course at the chamber of industry and commerce is sufficient. Each site therefore carries a different requirement, and it has to be known when planning, not only during an inspection.

  2. Reliability is checked and rechecked

    Before a security officer is deployed, the authority obtains information from the central trade register and the federal central criminal register as well as statements from the police and the domestic intelligence service. The check is repeated at least every five years.

    Governed by section 34a GewO, with everything held in the security officer register under section 11b GewO. For planning that means every person has a date from which a repeat check is due, and that date belongs in the same file as the duty roster.

  3. The security and guarding industry is named in section 2a SchwarzArbG

    The recording duty under section 17 (1) MiLoG therefore applies to every employee: start, end and duration within seven calendar days, retained for two years.

    Set out in section 2a (1) no. 10 SchwarzArbG. With changing sites this is more work than in a fixed workplace, because the time arises where nobody is sitting with a form. Clocking in at the site solves exactly that problem.

  4. Sunday duty allowed, replacement rest day mandatory

    The guarding industry and the guarding of operating facilities are exempt from the Sunday rest requirement. Every Sunday worked triggers a replacement rest day within two weeks.

    The exemption is in section 10 (1) no. 13 ArbZG, the quid pro quo in section 11 (3) ArbZG. Unlike hospitality and care facilities, the guarding industry has no special route on rest periods: eleven hours under section 5 (1) ArbZG remain.

  5. Standby readiness extends working time only under a collective agreement

    If a duty regularly involves standby readiness to a substantial extent, daily working time can be extended beyond ten hours, but only on the basis of a collective agreement or a works agreement founded on one.

    This is governed by section 7 (1) no. 1 ArbZG. Without collective agreement coverage the ten hours under section 3 ArbZG remain, even if the gatekeeper spends half the night simply waiting. Standby readiness is working time, not a break.

Further reading:Section 34a (1) and (1a) GewO, section 11b GewO · Section 2a (1) no. 10 SchwarzArbG, section 17 (1) MiLoG · Section 5 (1) ArbZG, section 7 (1) no. 1 ArbZG · Section 10 (1) no. 13 ArbZG, section 11 (3) ArbZG

As at:September 2026. This is not legal advice; for a specific case in your business it is better to ask someone with a licence to practise.

The post is staffed, but is that person allowed to take it?

In the guarding industry the staffing question is always two questions: who has the time, and who has the authorisation.

Problem

Qualifications sit in a second list

Who holds the competence examination and whose reliability check expires when sits in an Excel file that nobody opens during a last-minute replan.

Problem

Times arise at the site, not in the office

Days often pass between the end of a shift at the site and the entry in the system. The deadline in section 17 MiLoG runs all the same.

Problem

Premiums are paid as a flat rate

Night, Sunday and public holiday combined into one line item costs the tax exemption under section 3b EStG.

Solution

Qualification at the site, time at the site

Every post carries its requirement, every security officer their certificates with expiry dates. Anyone not meeting the requirement cannot be assigned. Clocking happens on site, via the app or a terminal.

Result

No assignment without proof

The error is prevented while planning, not discovered during an inspection.

Features for security companies

Built for changing sites, qualification requirements and night duties.

On-call duty

On-call availability kept separate from duty at the site

Anyone on call is identifiable as such in the plan.

Assigning and withdrawing on-call availability come with a notification, and a call-out from standby is recorded as its own event. That makes it possible to separate time at the site from time on call instead of running both as one shift.

Planning

Requirement per site

The competence examination and the instruction course are planning data

The site records which qualification the post requires. The assignment checks that against the person's stored certificates.

File

Certificates with an expiry date

The repeat check speaks up by itself

The instruction course, competence examination and reliability check sit in the digital personnel file, with a deadline and a reminder before expiry.

Time

Clock in at the deployment site

The record is created where the work happens

Via the app with a location reference or through a terminal at the site. Start, end and duration land immediately in the record required by section 17 MiLoG.

Pay

Premiums separated per hour

The tax exemption under section 3b EStG is preserved

Night, Sunday and public holiday are calculated per hour actually worked and shown individually, not as a single lump item.

Overview

One account across all sites

Maximum working time across site boundaries

Anyone deployed at three sites still has one working-time account, one rest period check and one weekly limit.

For dispatch and security officers

Dispatch plans, the staff work spread out. Both need the same picture.

Dispatch / site management

Replace an absence without overlooking the authorisation

At two in the morning someone drops out. Who steps in, and is that person even allowed to hold this post?

The list of available staff shows only those who meet the qualification and the rest period. The rest do not even appear for selection.

View shift planning
Security officers

Deployment site, time and certificates on the phone

Where am I assigned tomorrow, and when does my instruction course expire?

The plan, the time clock and your own certificates with their expiry dates sit in the same app.

View the mobile app

Frequently asked questions from the guarding industry

What security companies ask about qualifications, time and records.

Under section 34a (1a) GewO, for patrols in public traffic areas or in areas under house rules with actual public traffic, for protection against shoplifting, for door control at nightclubs in the hospitality trade and for supervisory roles guarding asylum accommodation and access-controlled large events.

The authority repeats the check at least every five years. The details are held in the security officer register under section 11b GewO.

Yes. The security and guarding industry is named in section 2a (1) no. 10 SchwarzArbG, so the duty covers every employee of the business, with a seven-day deadline and two years of retention.

Only on the basis of a collective agreement or a works agreement founded on one (section 7 (1) no. 1 ArbZG). Without collective agreement coverage the limits in section 3 ArbZG remain, even if the duty consists mostly of waiting.

No. The reduction option in section 5 (2) ArbZG does not name the guarding industry. Eleven hours remain, unless a collective agreement under section 7 ArbZG provides otherwise.

Question not answered here? Every step is explained in the help centre.

Qualification, time and records in one place

Site requirements, competence certificates with expiry dates and recording under section 17 MiLoG in one system. Try it free for 14 days.

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